NISD Parent/Patron Assistance Center

NISD Parent/Patron Assistance Center
Posted on 07/10/2018
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A newly-created position at Nacogdoches ISD aims to ease the process of parents seeking information and assistance within the district.

Erin Watson was reassigned earlier this month to the new post of Coordinator of Parent/Patron Assistance Center & Partners in Education. In her new role, Watson will be a resource to help parents understand and navigate district policy and procedures regarding student academic or disciplinary matters.

Most recently, Watson was community liaison at Emeline Carpenter Elementary School before being placed into her new job by NISD Interim Superintendent Alton Frailey.

“This represents a significant investment by the district in improving our communications with parents,” Frailey said. “It’s vital that we establish stronger and more creative connections with our community and help parents help their children.”

In her assignment as PIE coordinator, Watson will forge new relationships within the community while cultivating existing partnerships that over the years have proven so helpful to the district.

At Carpenter, Watson strengthened relationships with parents in the school’s neighborhood. That also led to more volunteers – both from parents as well as community members wishing to help out at the campus.

The PPAC position is to serve as a confidential resource to help parents both understand and navigate through school district policy and procedures. They oftentimes need help finding the proper way to address problems that may arise regarding student academic performance or disciplinary matters.

“Meeting people and helping people are things I truly enjoy, and this new position will allow me to do that across the district, not just one campus,” Watson said. “There are so many wonderful people in Nacogdoches who want to help NISD, and I look forward to being a part of that.”

With PIE, Watson will coordinate school and district partnerships with volunteers, parent organizations such as PTAs and PTOs, businesses, civic organizations and, at times, governmental entities.

“I’m very excited about having Erin on board to bring leadership to these two very important service initiatives,” Frailey said. “Partners in Education is, as I understand it, a return to a function previously offered by the district to coordinate school and district partnerships with volunteers, businesses, civic organizations and, at times, governmental entities.”

PPAC can help with enrollment questions and how best to comply with procedures, while directing parents to appropriate staff for special enrollment considerations and for student service needs.

The office will also provide general assistance to parents, helping identify assistance agencies and connecting parents and patrons with district special services.

In addition, Watson will aid in conflict resolution by listening to parent and patron concerns and assisting parents with questions that are unable to be resolved at the campus level. That can also include connecting parents to the staff member in the best position to answer questions.

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